Privacy Policy


<h1>Privacy Policy</h1>

<p>This Privacy Policy describes how PerplexittAI ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at perplexittai.com, use our services, or otherwise interact with us.</p>

<p>By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.</p>

<h2>Information We Collect</h2>

<h3>Information You Provide to Us</h3>

<p>We collect information you provide directly to us, including:</p>

<ul>
    <li>Account Information: When you create an account, we collect your name, email address, and password.</li>
    <li>Profile Information: Your profile picture, job title, company name, and other details you choose to provide.</li>
    <li>Payment Information: If you purchase our services, we collect payment details, billing address, and other information necessary for transaction processing.</li>
    <li>Communications: Information you provide when you contact us for customer support, participate in surveys, or communicate with us in any way.</li>
    <li>User Content: Information you submit through our services, such as prompts provided to AI text generation tools, documents uploaded for processing, and feedback on generated content.</li>
</ul>

<h3>Information We Collect Automatically</h3>

<p>When you access or use our services, we automatically collect certain information, including:</p>

<ul>
    <li>Device Information: Device type, operating system, unique device identifiers, browser type and version, and other technical information about your device.</li>
    <li>Usage Information: How you use our website and services, including pages visited, features used, actions taken, time spent on pages, and other interaction data.</li>
    <li>Location Information: General location information derived from your IP address.</li>
    <li>Log Data: Server logs, IP addresses, access times, and referring website addresses.</li>
    <li>Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies. For more information, please see our Cookie Policy section below.</li>
</ul>

<h2>How We Use Your Information</h2>

<p>We use the information we collect to:</p>

<ul>
    <li>Provide, maintain, and improve our services</li>
    <li>Process transactions and send related information, including confirmations and invoices</li>
    <li>Send you technical notices, updates, security alerts, and support messages</li>
    <li>Respond to your comments, questions, and customer service requests</li>
    <li>Develop new products, services, and features</li>
    <li>Analyze and monitor usage patterns and improve user experience</li>
    <li>Protect against, identify, and prevent fraud and other illegal activity</li>
    <li>Comply with our legal obligations and enforce our terms of service</li>
    <li>Communicate with you about products, services, offers, promotions, and events offered by us</li>
</ul>

<h2>How We Share Your Information</h2>

<p>We may share your information in the following circumstances:</p>

<ul>
    <li><strong>Service Providers:</strong> With third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.</li>
    <li><strong>Business Transfers:</strong> In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.</li>
    <li><strong>Legal Requirements:</strong> When we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; protect our rights, property, or safety; protect the safety of our users or others; and detect, prevent, or address fraud, security, or technical issues.</li>
    <li><strong>With Your Consent:</strong> With your consent or at your direction, including if we notify you through our services that the information you provide will be shared in a particular manner and you provide such information.</li>
</ul>

<p>We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including marketing, analytics, and improvement of our services.</p>

<h2>Data Retention</h2>

<p>We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. The retention periods will vary depending on the type of information and the purpose for which we use it.</p>

<p>When we no longer need to process your personal information for the purposes identified in this Privacy Policy, we will delete or anonymize your information.</p>

<h2>Your Rights and Choices</h2>

<p>Depending on your location, you may have certain rights regarding your personal information:</p>

<ul>
    <li><strong>Access:</strong> You can request copies of your personal information we hold.</li>
    <li><strong>Correction:</strong> You can request that we correct inaccurate or incomplete information about you.</li>
    <li><strong>Deletion:</strong> You can request that we delete your personal information in certain circumstances.</li>
    <li><strong>Restriction:</strong> You can request that we restrict the processing of your information in certain circumstances.</li>
    <li><strong>Data Portability:</strong> You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.</li>
    <li><strong>Objection:</strong> You may have the right to object to our processing of your personal information.</li>
</ul>

<p>To exercise these rights, please contact us at privacy@perplexittai.com. Please note that some of these rights may be limited where we have compelling reasons to continue processing your information.</p>

<h2>Cookie Policy</h2>

<p>We use cookies and similar tracking technologies to collect and use information about you and your devices. Cookies are small data files stored on your browser or device that help us improve our services and your experience, see which areas and features of our services are popular, and count visits.</p>

<h3>Types of Cookies We Use</h3>

<ul>
    <li><strong>Essential Cookies:</strong> Required for the basic functionality of our website. They enable core features such as security, account management, and network management.</li>
    <li><strong>Analytics Cookies:</strong> Help us understand how visitors interact with our website by collecting and reporting information anonymously.</li>
    <li><strong>Marketing Cookies:</strong> Used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.</li>
    <li><strong>Preference Cookies:</strong> Enable our website to remember information that changes the way the website behaves or looks, such as your preferred language.</li>
</ul>

<h3>Cookie Controls</h3>

<p>Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.</p>

<p>Additionally, we provide a cookie consent banner that allows you to accept, customize, or reject non-essential cookies when you visit our website.</p>

<h2>International Data Transfers</h2>

<p>We operate globally and may transfer your personal information to countries other than the one in which you live. These countries may have data protection laws that are different from the laws of your country.</p>

<p>When we transfer your personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.</p>

<h2>Data Security</h2>

<p>We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.</p>

<h2>Children's Privacy</h2>

<p>Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please contact us.</p>

<h2>Changes to This Privacy Policy</h2>

<p>We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide notice through our website or by other means to provide you with an opportunity to review the changes before they become effective. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.</p>

<h2>Contact Us</h2>

<p>If you have any questions about this Privacy Policy or our privacy practices, please contact us at:</p>

<p>
PerplexittAI<br>
8376 Eonju-ro, Dong-gu, Daejeon, South Korea<br>
Email: privacy@perplexittai.com<br>
Phone: +85351663374
</p>